1st Touch (www.1sttouch.com), the UK’s leading system innovator for the social housing sector, has announced the launch of iAppoint. The all-new self-service module will help social landlords to streamline customer appointment scheduling by speeding up and enhancing the processes involved. In addition, as online services cost only a fraction of call centre responses, the potential cost savings for landlords are also significant.As iAppoint is linked to the landlord’s back office system, the highly accessible technology…
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